Unique AI For Retail Banking

Unique AI For Retail Banking

We help retail banks empower relationship managers, branch managers, and contact-center teams with AI agents to turn conversations into revenue opportunities.

GKB Case Study

BCV Story

Recommended Agents

AI agents powering efficiency and better customer experiences across the client lifecycle

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Client Research

Give bankers an instant 360° view of every customer before any interaction. The agent blends CRM data, product holdings, transactions, and service history to highlight risks, opportunities, and next best actions in seconds.

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Client Onboarding

Reduce onboarding time by automating data collection and validation. The agent pre-fills forms, flags missing information, and guides bankers through compliant account opening with fewer errors and faster activation.

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Meeting Insights

Capture, summarize, and structure every client conversation automatically. The agent updates CRM notes, creates follow-ups, and suggests next steps so bankers can focus on customers instead of admin work.

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Build Custom Agentic Workflows

Design and automate workflows tailored to your teams directly in the Unique UI. Connect seamlessly with the tools you already use: from Salesforce, SharePoint, and Outlook to FactSet, S&P Global, LSEG, and more. Combine these integrations with our agents to streamline entire processes, from research to reporting, while staying fully LLM-agnostic so you can choose the language model that best fits your needs.

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Build Your Own Agents with Our Toolkit

Harness the power of the Unique AI Toolkit to build custom agents efficiently and securely.

**  Full Customization:** Access APIs and Python libraries to extend functionality.

**  Enterprise Integration:** Connect directly into proprietary systems and databases.

**  Best-in-Class Unstructured Data Handling:** Ingest, parse, and analyze complex documents at scale.

**  Developer-Friendly:** Rapid prototyping environment with governance and access controls built in.

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Watch how retail bankers use Unique AI to prepare, engage, and follow up on every customer interaction.

Instant Client Call Preparation

Before a call or branch meeting, the banker opens the client profile. Unique instantly generates a briefing with products held, recent activity, service issues, and cross-sell opportunities.

Guided Conversation

During the interaction, bankers can ask Unique what to discuss, which products to propose, or whether any compliance issues must be addressed.

Automatic Follow-Up

After the meeting, Unique summarizes the conversation, updates CRM notes, creates tasks, and recommends next-best-actions automatically.

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How GKB Streamlined Operations with Unique AI

"Collaborating with Unique strengthens our position, streamlines operations and brings generative AI into the daily use of all employees. Unique has contributed to rapid and sustainable success with commitment and expertise. We look forward to implementing further use cases in this collaborative partnership!"

Head of Future Lab, Graubünden Cantonal Bank

Martin Heeb

Connect to Your Data

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Why Top Retail Banks Choose Us

Flexibility

Easily adapt AI to your organization’s needs. Unique offers pre-built agents and the ability to design custom workflows, ensuring every team can scale automation without disrupting existing processes.

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Security

Protect sensitive financial data with enterprise-grade safeguards. Unique is built with privacy-by-design, SOC 2 compliance, and advanced governance features like data leakage prevention and access controls.

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Community

Join a growing network of leading financial institutions shaping the future of agentic AI. Unique collaborates closely with clients, co-developing solutions that address real industry challenges and deliver measurable impact.