2025.22 Infrastructure Changes

🔄 GPT-4 End of Life & GPT-4o Model Upgrade

Important: GPT-4 and GPT-4-32k will reach end of life on June 6, 2025.

💡 What’s Changing
With Release 22, we are upgrading all GPT-4 models to GPT-4o (AZURE_GPT_4o_2024_1120) across both our:

• Chat solution
• Recording solution

This new model brings:

• Swiss-based inference only
• Expanded context window (128K tokens)
• Higher throughput
• More verbose reports (e.g., ending with “Do you want me to refine this?”)

🚀 Upgrade Path

• If you deploy Release 22:
  • The GPT-4o upgrade is applied automatically for both Chat and Recording.
• If you do not deploy Release 22 by June 6:
  • You must manually switch your GPT configuration to AZURE_GPT_4o_2024_1120
  • This applies to both Chat and Recording

⚠️ Not upgrading by June 6 may lead to broken or unexpected behavior in Unique’s chat and reporting.

📞 Need help? Contact Customer Success to configure GPT-4o manually or test the setup early.

📊 Analytics

🚀 What’s Changing

Starting with Release 22, we’re rolling out the analytics improvements that were previously available in Release 2025.16 as a beta feature. These enhancements are designed to provide greater stability when exporting analytics data and are now being made available to more users.

Key Update:

• In the Chat Interactions Analytics, the order of exported data in the CSV file has changed.
  • Previously: Data was sorted by the Email column.
  • Now: Data is sorted by the Date column.

🔧 Feature Availability

• The feature flags for these improvements are now enabled by default. To configure this in your tenant, set this flags to be true
  • ENABLE_DOWNLOAD_UPLOAD_FILES_AS_STREAM
  • ENABLE_UPLOAD_CHAT_INTERACTIONS_AS_STREAM
  • ENABLE_ANALYTICS_CHAT_DETAILED_INTERACTIONS_PRISMA_CURSOR
• In the next release, these improvements will become Generally Available (GA), and the feature flags will be removed—making the functionality available to all users without additional configuration.

Changes on Application environment